Know who's calling before you pick up
When the phone rings, the caller's number fills in on your till automatically. If they've ordered before, their name and address appear too, so your team can take the order the moment they answer.
Why takeaways and restaurants use caller ID
Quicker phone orders
The number is already filled in, and regulars' names and addresses appear on screen, so there's no asking for details again.
Fewer mistakes
No misheard numbers or mistyped delivery addresses for your repeat customers.
Calmer Friday nights
When the phone keeps ringing, your team can see each call on the till and keep orders moving.
How it works
The Artech VR1 caller ID box connects to your restaurant's VoIP phone line. When a call comes in, the caller's number fills in on your till. For repeat customers, their name and address show up too.
- Caller's number filled in automatically
- Name and address shown for repeat customers
- Works with VoIP phone lines
- Included in the Essentials plan
Caller ID pricing
Caller ID is included in our Essentials plan (and Premium, which includes everything in Essentials). You'll need the Artech VR1 caller ID box and a VoIP phone line.
What is caller ID on a POS system?
Caller ID fills in the caller's phone number on your till as the phone rings. If they've ordered before, their name and address appear too, so staff can take phone orders quickly without asking for details again.
What do I need for caller ID?
A VoIP phone line, the Artech VR1 caller ID box (£69 + VAT, one-off) and the Essentials plan. The VR1 is needed for caller ID to work.
Which plans include caller ID?
Caller ID is included in our Essentials plan at £79 a month + VAT. Premium includes everything in Essentials, so it's there too.
Does caller ID work with a normal landline?
No. Caller ID works with VoIP phone lines. If you're not sure what kind of line you have, ask us during your demo.
See caller ID in action
Book a free demo and we'll show you how phone orders work with caller ID.